Resident Guide For PPM Account
Our neighborhood has officially transitioned to PPM as our HOA Management company. We have started this partnership with Financial Services only and will evaluate the partnership over the next year. This change was a direct request for several years at the annual HOA residents' meeting, and we have done the research to set our HOA up for long-term success, both as a board and as residents, with new offerings. See your emails or recent posts to learn more. This will streamline communication and give residents access to a modern, easy‑to‑use portal and home services programs such as Unison Solutions.
Action Required: Register Your New PPM Account
Please take a moment this week to register your resident account using the link below:
Register Your PPM Account (You’ll also receive a welcome packet in the mail with this information.)
Once registered, you’ll be able to:
View your account balance
Update billing preferences
Submit maintenance requests
Access community documents
How to Pay Your HOA Dues
PPM offers several convenient payment options. Choose the one that works best for you:
Online Payments
Pay by e‑Check or credit card through the Pay Assessments tab on the PPM website. (Visa, Mastercard, AmEx, and Discover accepted. Transaction fees apply.)
Mail a Check
Send payments to: PO Box 1379, Commerce, GA 30529 Include your association name, property address, and account number.
Pay by Phone
Call (919) 516‑9404 to pay with Visa, Mastercard, AmEx, or Discover. (Transaction fees apply.)
Bank Bill Pay
Use your bank’s bill pay service and mail to: PO Box 1379, Commerce, GA 30529 Include your association name, property address, and account number.
Autodraft (Free of Charge)
Set up automatic draft using the secure link below: PPM Automatic Draft Form
Download the PPM Mobile App
For quick access to your account, payments, and maintenance requests, download the PPM Community Portal App.
Download for iPhone: 👉 https://apps.apple.com/us/app/ppm-community-portal/id6630370869
This app allows you to:
Submit maintenance requests on the go
View your balance and payment history
Receive community updates
Access documents and announcements

